CommuniSki Privacy Policy
CommuniSki takes your Privacy extremely seriously and this privacy policy explains how we use the personal data we collect from you when you use our website or apps.
The Short Version
We’re a social platform driven by user generated content, and for CommuniSki to work and be useful we need to collect some data.
We only collect the data we need for everything to run smoothly and as you use CommuniSki it should be pretty obvious what data we’re collecting:
- when you sign up and give us your name, email address and phone number – guess what? We store that!
- when you join a Ski Group at Lake Louise for next Saturday, we need to store that data too.
- if you use our GPS tracking we need your location data so we can process it for you, and to provide other services that rely on collective GPS data
We don’t collect a load of unnecessary data and we certainly don’t sell your personal data to anyone else.
Bottom Line – we only collect and process your data to help you get more out of your skiing/riding and to benefit the wider community. Our business model doesn’t rely on us doing sneaky/questionable things with your data!
The Long (and boring, but you should probably read it anyway) Version
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
The type of data that we collect will depend on the services and features that you use, how you use them and what data you choose to provide.
The data we collect directly from you includes:
Name, telephone number, email address, date of birth and country
Optional information, including a photograph, bio and details about your Skiing/Snowboarding
User-generated content you post to our services
Social information including friends lists and connections
GPS/location data
Log Data: When you use CommuniSki, our servers automatically record information that your browser/device sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the pages you visit and search terms.
- Encrypted contact data. CommuniSki includes a feature to help you find your existing contacts who also use CommuniSki. When you use this feature, an encrypted list of your contacts’ phone numbers is sent to our server so we can identify those who are CommuniSki users. This data is only accessed/sent when you use this functionality, the data is encrypted in a way that even CommuniSki cannot read the raw phone numbers, and it is not stored on our servers or used for any purpose other than matching your contacts to existing CommuniSki users.
How do we collect your data?
You directly provide CommuniSki with most of the data we collect. CommuniSki collects data from you through:
Account registration and administration of your account
The CommuniSki services that you use, including our website and apps
Voluntarily completing a customer survey or providing feedback on any of our message boards or via email
Contributing towards the CommuniSki Knowledgebase
Use the location-based functionality in the CommuniSki apps
Uploads or posts to our platform
Use or view our website via your browser’s cookies.
How will we use your data?
CommuniSki collects your data so that we can:
Facilitate the social features of CommuniSki
Manage your account and process orders
Email you with news and updates about CommuniSki
CommuniSki is a social platform, and some of your data may be viewable by your Buddies, the people you ski with or other CommuniSki users.
CommuniSki does not share your personal data with 3rd parties (unless required to do so by law) and we do not sell personal data, although aggregated and anonymised data may be used for commercial purposes.
When CommuniSki processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
CommuniSki securely stores your data on our servers and industry standard security measures are in place.
CommuniSki will keep your data until you ask us to remove it or close your account.
Some content that is not classified as personal (for example, contributions to the knowledgebase) cannot be removed
Marketing
CommuniSki would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop CommuniSki from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
CommuniSki would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request CommuniSki for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that CommuniSki correct any information you believe is inaccurate. You also have the right to request CommuniSki to complete the information you believe is incomplete.
The right to erasure – You have the right to request that CommuniSki erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that CommuniSki restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to CommuniSki’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that CommuniSki transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:privacy@communiski.com.
How do we use cookies?
CommuniSki uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – CommuniSki uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.
- Analytics – CommuniSki uses these cookies to understand how our users use our services
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The CommuniSki website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
CommuniSki keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 January 2024.
How to contact us
If you have any questions about CommuniSki’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: privacy@communiski.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that CommuniSki has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 0303 123 1113
Web Form: https://ico.org.uk/make-a-complaint/